Great Starting Point - General Service Technician (GST) Pep Boys Employee Review

5.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

You will work along a small friendly team that will become like family and work together to teach you the ins and outs of an automotive shop. This job will have you shadowing the service writers and shop techs. Its' all about how much you wish to learn.

Cons

Its' a more hands on learning job. Great those starting out into this career but just do not expect it to be textbook and someone holding your hand. You have to do your own research and have attention to detail when shadowing other technicians. Its a fast pace environment most days of the week and the customer wants their vehicle quick.

Explore other reviews about Pep Boys

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Consistent hours. Account is manageable ADP login has good options.

Cons

Toxic environment with toxic management, extremely high stress, unqualified technicians messing up customers vehicles. Difficult to use your PTO or take time off. Can be extremely busy at times multiple shifts without a lunch break having to work past closing time. Also working shifts at time by yourself from open to close with no help.

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