okay place to work - Mechanic Pep Boys Employee Review

3.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

most of the people are really easy going and easy to get along with, they hire alot of new techs so they dont expect your work to be flawless, they have schools where they can teach you about specific area in automotive, great place to earn experience before moving to a different shop

Cons

the way they pay their techs is messed up. they offer fleet customers so many free things and they dont pay the techs for doing the work, or the amount of flat rate time jobs pay is often to little. corp. is constantly changing things, they are constantly changing the schedule, we get the new schedule a day before sometimes the first day of the new work week. alot of the tools in the shop are outdated or not working properly, the shop at least at the one i work in the roof leaks during the rainy season and the "a/c' its really just old beat up swap coolers dont cool anything, most of the service writers have no knowledge in automotive. most mechanics atleast in the store i work at end up making minimum wage

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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