Corporate drones - Anonymous employee Pep Boys Employee Review

1.0
Nov 20, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commission structure was Ok. Not great

Cons

Bad hours, if you are not on commision you are pretty much minimum wage, and everyone is expected to tiptoe the corporate line, if you say ANYTHING that doesn't fit the corporate agenda, it's immediate termination. Management loves to do showy events, and shove in your face type of things "we care about customers", "we care about employees", but in reality, they rarely do. Their management style is reactionary, when something breaks, they react to it, as opposed to preventative, good training, employee morale, to prevent problems from happening. If a wheel falls off a customers car, lets show them how much we are sorry and give them all the discounts, as opposed to... how about train our employees right so that kind of crap doesn't happen? What a concept. Honestly wouldnt recommend to anybody. To take your car there, or work there.

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Not very many pros to this job, maybe a good starting point for a future career

Cons

You do not have the tools to work on modern vehicles

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