Corporate Team Review - Anonymous employee Pep Boys Employee Review

2.0
Mar 22, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Team members can be collaborative. • Opportunities exist for folks who show interest outside of their realm of expertise.

Cons

• The expectation across the board is to be logged in at ALL times. Weekends, religious holidays, vacations, doctor visits, sick time, and PTO days are not respected at all. • The safety of team during pandemic not taken seriously—Travel of corporate team made mandatory for unnecessary tasks at the height of the pandemic. • Executive team all works remotely, or comes in a few days a week (prior to pandemic) so it is hard to get answers. • Deadlines often unrealistic or unmanageable • When someone leaves, they do not typically hire replacements. Instead, they force other team members to continue to overload themselves. When this is expressed, the sentiment is that "we are all busy, and need to pull together to get things done." • Employees not often given key role deliverables. It is hard to measure success when you don't know what you should be working on. • Annual employee reviews often skipped due to change-over in management. • Senior leadership often makes staff feel uncomfortable with inappropriate jokes and ribbing. Excused as a "boys club."

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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