Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Pep Boys

      Engaged Employer

      Pep Boys reviews

      Prepare to work hard only to not be appreciated. - Assistant Service Manager Pep Boys Employee Review

      1.0
      Jun 4, 2014
      Assistant service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started for PepBoys as a part time parts person/cashier/delivery driver. I got an opportunity for a full time position as a service writer. With some luck, I was given an opportunity to move into a management position and prove myself.

      Cons

      There have been some recent slashing of work hours that was supposed to only have been a week long has become almost 2 months long. Believe me, going from 45hrs a week to 35 hurt my bank account big time. All the Area Director seems to care about are "metrics" and "psqi" and could care less that our location's sales have been fantastic. The added stress that is put on us doesn't motivate anyone at all. Especially, since PepBoys doesn't pay enough to deal with verbally abusive customers.

      Explore other reviews about Pep Boys

      5.0
      Feb 6, 2025
      Workers compensation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people were fun and committed.

      Cons

      Risk Management Department was undergoing shifts making progress challenging

      2.0
      Apr 2, 2026
      Automotive technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The competitive pay. Thats about it

      Cons

      The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Pep Boys jobs | Pep Boys salaries | Pep Boys benefits | Pep Boys interviews
      Pep Boys reviewsPep Boys Assistant Service Manager reviewsPep Boys review