An Absolute Joke Of A Job - Anonymous employee Pep Boys Employee Review

1.0
Feb 28, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-You get to meet a lot of cool people -Location near me holds car meets which was cool

Cons

-Low Pay -Horrible Upper Management -Lack of knowledge -Lack of proper tooling -Customer are ignorant -Way overpriced compared to competitors -The system is slow and outdated like the company -Filthy work enviroment service side and retail

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5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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