Shop manager's treated with contempt by employer - Shop Manager Oxfam Employee Review

1.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

none - get opportunity to go to the festivals? get to look at other people's rubbish?

Cons

if you are a shop manager then you will be expected to work over and above your paid hours - you also have problems trying to get your holiday entitlement as you have to rely on volunteers to be in charge while youre away and do everything you normally do terrible pay for the enormous workloads and exhaustion is commonplace - oh yes the younger staff working at head office are in a bubble of middle class 'niceness' and need to get out to see how the shops really make the money that pay their wages

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5.0
Feb 26, 2026
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CEO approval
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Pros

Great people and culture in the space.

Cons

Not as many people in the office.

2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

working with people who really care about the work and the mission; mostly remote work

Cons

Oxfam America's senior leadership team has presided over three consecutive years of layoffs with little evidence of accountability or learning at the executive level. Despite repeated rhetoric about fairness and equity, leadership decisions consistently undermine those stated values. New initiatives are rolled out frequently, only to be quietly dropped, creating instability, confusion, and deep skepticism among staff. Directors are routinely excluded from key strategic discussions, yet are expected to deliver decisions to their teams with no meaningful context, rationale, or ability to answer questions. The CEO appears insulated from the day to day realities of the organization, reinforcing a growing disconnect between leadership and staff. As a result, employees are chronically overworked, morale continues to erode, and trust in senior leadership has been significantly damaged by unmet commitments and constantly shifting priorities.

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