Toxic - Client Service Executive Nielsen Employee Review

1.0
Jun 13, 2019
Recommend
CEO approval
Business Outlook

Pros

The ability to work remotely was a great benefit, and their family leave package is competitive.

Cons

In terms of employee satisfaction and engagement, this is the least healthy organization I have ever worked for. It is shocking how many of my colleagues, after leaving the company, use the word "traumatic" when reflecting upon their time there. In over a decade with the company, I can say that I was happy for only the first two years. Somewhat ironically, it was around the time of the company's rebranding as "one Nielsen" and "simple, open, integrated" that morale seemed to go into a freefall, at least in our business unit, and it never recovered. Employee recognition is purely lip service - company practice seems to be "if you're not seeing results, change personnel, not strategy", which creates a hostile environment. Focus shifted entirely too far into counting pennies, to the point of devaluing our products. Leaving there, it felt like an enormous weight was lifted off of my shoulders.

avatar
Nielsen Response
6y
Thank you for taking the time to share your thoughts. We’re disappointed to hear that your Nielsen experience wasn’t a positive one, and we will consider your feedback as an opportunity to improve.

Explore other reviews about Nielsen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a great job with great benefits

Cons

No cons at all honestly

1.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutley nothing. Which is a tragedy, because Nielsen was once an absolutely great place to work. I wanted to retire here. The culture used to be great, and I really loved being a part of this place. I loved my team, my management, and the people. Then along came the current CEO who is the classic example of a person who knows the cost of everything, but the value of nothing. He took over and ran the company full speed ahead in to the iceberg. And to try and save the sinking ship, he laid off literally thousands of highly experienced, highly trained, and highly engaged people to replace them with fresh overseas hires who know nothing about the company and expect them to be trained from the ground up to replace literally centuries of collective expererience and client relations. It's a disaster. This CEO shouldn't be trusted to run a lemonade stand.

Cons

Everything. Pay, job security, culture, management. Nothing is good here anymore. Don't take a job here unless you are truly desperate. And even then, it should only be as a stop-gap until you can find something else.

5
See reviews by: Helpful|Rating|Date|All