Membership Representative - Membership Representative Nielsen Employee Review

3.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

The training is good. The staff is positive and you have lots of support. You are given a car, and they pay the gas and the maintenance. Also a phone and a computer. You make your own hours. Great job if you don't have a home life.

Cons

Getting people to understand the value of their input, all the while asking them for personal information and invasive technology in their house. The computer and software constants are unacceptable and time consuming for a company that is basically suppose to be measuring with TECHNOLOGY what consumers doing Even the old pros here have a hard time with the constant changes they give their departments and or functions. No consistency. The pay stinks, even with the car they gave you it doesn't come close to the overload you have to do to close a home. You may be awesome but if your manager is no good, his or her ineptness is going to cut into your ability to make money. Often you succeed in doing your job and things totally out of your control make it that the home is not closed. Depending on the market you're in it's even harder because the payout to to the homes is dismal. The turn over in this particular job is OFF THE CHARTS. Nielsen get a clue! Nielsen doesn't do enough to make themselves known so that when you come to a home more than 50% of the time they have no idea who Nielsen is which is remarkable given they are the industry standard for tv ratings! They are not keeping up with the curve of people now streaming so much and abandoning local tv, and cable.

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5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a great job with great benefits

Cons

No cons at all honestly

1.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutley nothing. Which is a tragedy, because Nielsen was once an absolutely great place to work. I wanted to retire here. The culture used to be great, and I really loved being a part of this place. I loved my team, my management, and the people. Then along came the current CEO who is the classic example of a person who knows the cost of everything, but the value of nothing. He took over and ran the company full speed ahead in to the iceberg. And to try and save the sinking ship, he laid off literally thousands of highly experienced, highly trained, and highly engaged people to replace them with fresh overseas hires who know nothing about the company and expect them to be trained from the ground up to replace literally centuries of collective expererience and client relations. It's a disaster. This CEO shouldn't be trusted to run a lemonade stand.

Cons

Everything. Pay, job security, culture, management. Nothing is good here anymore. Don't take a job here unless you are truly desperate. And even then, it should only be as a stop-gap until you can find something else.

5
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