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      NiCE

      Engaged Employer

      NiCE reviews

      Great Place for Growth, Innovation, and Leadership Opportunities - Group Manager NiCE Employee Review

      5.0
      Mar 31, 2025
      Group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cutting-Edge Technology: NICE is at the forefront of AI-driven customer engagement and analytics solutions, providing exciting opportunities to work on innovative products. Strong Leadership & Vision: The company has a clear strategic direction and a leadership team that emphasizes growth, efficiency, and staying ahead of market trends. Career Growth: There are ample opportunities for career advancement, with internal mobility programs, leadership training, and a focus on employee development. Collaborative Work Culture: Cross-functional collaboration is encouraged, and the company fosters a culture of teamwork and continuous improvement. Global Exposure: Being a multinational company, NICE provides opportunities to work with teams across different geographies, enhancing learning and networking

      Cons

      Change Management: As NICE continues to expand and acquire new companies, adaptation to change is essential, which may require extra effort from employees.

      avatar
      NiCE Response
      1y
      Thank you for your review! NICE offers a great work culture with a strong focus on employee development and well-being. Teams across the globe add to our strength, enabling us to super-size value for our clients. Our employee surveys highlight immense satisfaction with the leadership team and clarity regarding the company’s plans. We wish you ongoing success in your career journey at NICE.

      Explore other reviews about NiCE

      5.0
      Apr 16, 2026
      Lead technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      1mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      4.0
      Feb 25, 2026
      Sales development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

      Cons

      The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

      avatar
      NiCE Response
      3mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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