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      NiCE

      Engaged Employer

      NiCE reviews

      It doesn’t matter what you do. It only matters what they think you’ve done - R&D NiCE Employee Review

      1.0
      Jan 29, 2023
      R&d
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Old school thinking at its best. Top down culture.

      Cons

      It doesn’t matter what you do. It only matters what they think you’ve done. Leadership has no unity in business goals. Goals are not known until the end of Q1 but teams are held to meet goals with less than seventy five percent of time left in the year. Projects are given from c-level and not ran following agile methods. But we are told we are agile.

      avatar
      NiCE Response
      3y
      Thank you for your feedback. We believe that growing together at Nice CXone is essential for our success. Growth requires feedback, positive or negative. We are grateful that you shared your review with us. Our culture is very important to us and is a top priority. We believe if we can have a productive, fun culture; our employees can thrive in their careers at CXone. We strive to listen to all forms of feedback, and we truly appreciate your input in this GlassDoor review.

      Explore other reviews about NiCE

      5.0
      Apr 16, 2026
      Lead technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      1mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      3.0
      Jun 9, 2026
      Director, sales management
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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