Too much red tape to get past - Senior Engagement Manager NiCE Employee Review

3.0
Jun 27, 2015
Recommend
CEO approval
Business Outlook

Pros

- Excellent benefits that gets better over time (vacation days increase as tenure increases). - Long-time employees are very sharp - They manage their money well (but also leads to some dissatisfaction)

Cons

- Too much bureaucracy and the approval process to get anything done is ridiculous - The company takes little to no action on improving working conditions after collecting employee feedback - Recent hires are not very good and the company is not willing to pay for talent - The company is very disjointed and even with their effort to try and create a unified base, there are still tons of silos by department, role, etc.

Explore other reviews about NiCE

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

avatar
NiCE Response
3d
Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

avatar
NiCE Response
3d
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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