Work within the sales organization in a managing support role for 10+ Years - Anonymous employee NiCE Employee Review

2.0
Apr 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, cheerful people, strong intelligent leaders, #1 in the industry, great technology, travel twice a year, decent bonus once a year.

Cons

No promotions despite above average performance. No way to move up no matter how hard you work and HR management doesn't care. Management does not have the right "people skills" to make their people happy. They only care about the bottom line, $$. Some years they did not give out raises, despite being a top performer in the group. Many long hours...late nights and weekends with no recognition or appreciation. Only sales people who work for commissions get rewarded or recognized for achievements.

Explore other reviews about NiCE

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

avatar
NiCE Response
2d
Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

avatar
NiCE Response
2d
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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