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      NiCE

      Engaged Employer

      NiCE reviews

      Fantastic Place to Work - Director NiCE Employee Review

      5.0
      Apr 2, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The onboarding experience was extremely positive, largely due to supportive and engaged management that made sure I had the resources, context, and introductions I needed to ramp quickly. My manager checked in regularly, clarified expectations, and actively removed roadblocks, which helped me feel confident and included from the start. The benefits package is also very strong, with competitive health coverage, retirement options, ESOP and time-off policies that show the company genuinely cares about employee well-being. Overall, it is a great place to work, with a collaborative culture, clear communication, and a real focus on helping employees succeed.

      Cons

      No cons to report at this stage of the experience.

      avatar
      NiCE Response
      1mo
      Thank you for your review. We’re glad to hear that your onboarding experience reflected our commitment to fostering an exceptional work culture. Our perks and benefits support employees from day one, complemented by meaningful learning and development opportunities that enable continued growth. Wishing you continued success in your career journey with us!

      Explore other reviews about NiCE

      5.0
      May 29, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, Good tech stack, and engaging team

      Cons

      Pay scale, benefits are weaker compared to other companies of this size

      4.0
      Feb 25, 2026
      Sales development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

      Cons

      The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

      avatar
      NiCE Response
      2mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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