No layoffs, but no raises or long-term career path. - Developer NiCE Employee Review

3.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Focused work structure so you aren't left guessing what your responsibilities are. Nice hasn't done layoffs. If you want a secure job with ample opportunity to learn and grow in technical skills this is it.

Cons

No raises. No long-term responsibility title and raise structure for developers, If Nice had tech company style skill, title, and pay paths for the average employee I think it would contribute to longer tenure and a happier employee culture. It seems if the "pay for performance" plan were truly a positive attribute it would be easier to find details about it in positive reviews rather than negative ones. I think it would help Nice more to reply to negative review about no raises with something like, "This is true, we don't offer raises very often. We acknowledge most employees haven't gotten a raise in 5 years, But did you know we haven't done any layoffs either? Did you see x company lay off 25k employees last week? And the news about plans for another layoff in January? This doesn't happen to you at Nice. We have x thousand employees and haven't done layoffs in x # of years. Once you are hired, you won't be cast aside and laid off with no notice. In many cases, even if your current project ends, you will be assigned a new project is in your same domain. You are kept and valued as an employee once hired. While you don't often get raises very often, you get long-term job stability." I think it's better to not skirt the truth but acknowledge it and focus on the positive trade-off instead. I know with my girlfriend, if I am not straightforward about something I said or did and I give a diplomatic default it usually ends up worse for me. In an age of employees being valued as if they are disposable lines of code and layoffs driver by shareholder profits and C-level bonuses constantly disguised as necessary cost-savings, straightforwardness and comments about job security would go a long way.

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NiCE Response
6mo
Thank you for sharing your feedback and for your long-standing association with NiCE. We’re glad to hear you’ve enjoyed a great work-life balance and had opportunities to learn and grow. We noticed that some of the points you raised include inaccuracies about our approach to compensation. While many companies paused bonuses and merit increases during recent global economic challenges, NiCE continued to provide both, reflecting our commitment to our employees. Recent updates to our performance and compensation framework were designed to strengthen professional development and total rewards. Full details were shared in our communications, and we encourage you to revisit them. If you have any questions, please feel free to connect with your HR business partner for further clarification. We’re here to ensure everyone feels supported.

Explore other reviews about NiCE

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

Cons

The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

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NiCE Response
3mo
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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