Nice - Senior Support Engineer NiCE Employee Review

4.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The new leadership have great vision for the company doing forward.

Cons

Many internal processes need to updated and many budget cuts resulting in loss of tools to do the job.

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NiCE Response
7mo
Thank you for your review! We’re glad you’re excited about the direction we are heading under NiCE’s relatively new CEO. We take pride in fostering a positive work culture, where employees feel supported in their growth journey – a commitment consistently reflected in our annual employee surveys. Wishing you continued success in your career journey with us!

Explore other reviews about NiCE

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

Cons

As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

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NiCE Response
1mo
Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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