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      New York Life

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      New York Life Slave Shop - Customer Service Representative CS2 New York Life Employee Review

      1.0
      Oct 28, 2014
      Customer service representative cs2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Income good. Offers you to get your 214 License. Great co-workers.

      Cons

      Mandatory overtime worked 50 hours a week. Incompetent managers who never worked in a call center environment. High turn over rate. Monthly one on one beat downs by your manager. It's the a typical smile in front of your face then you are stabbed in the back. Horrible Company Pass On This One.

      Explore other reviews about New York Life

      5.0
      May 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and leadership team.

      Cons

      None as yet so far

      5.0
      Oct 9, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

      Cons

      You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

      251
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      New York Life Response
      9y
      Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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