Pros
Many good individuals and teams that do great work for the auto industry. The CEO is great, and NADA offers flexible hours, good benefits, competitive pay, and encourages continuing training/education, etc. The middle management I dealt with was reponsive and supportive, so I had mixed feelings about leaving.
Cons
Poor upper management with inconsistent policies/procedures, who tolerate (even seems to encourage) unprofessional behavior from some very disrespectful employees. Certain members of upper management tend to make decisions based on limited background information. And yes, I left of my own accord-so this is not a case of sour grapes. Some newer members of upper management seem bound and determined to tear apart a basically good organization, which is sad. I couldn't watch it anymore. I left before I became a target.