Great company - Customer Service Representative (CSR) Miele Employee Review

5.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company, very friendly work environment.

Cons

Customers were very difficult at times

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Miele Response
1y
Thanks for your feedback. We are proud of the company and our culture that we have. We appreciate that our customers expect a lot and can be demanding, we try to equip our teams with the skills and experience to support this through our continuous learning environment, we try to ensure that resilience and Service excellence are measured at interview and always try to be transparent and honest about the needs of the role.

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5.0
May 29, 2024
Recommend
CEO approval
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Pros

Collaborative, Innovative. Multidisciplinary. Great Culture

Cons

Actually no particular downside. The team is very forward looking

2.0
Oct 6, 2024
Recommend
CEO approval
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Pros

New management great discounts for employees

Cons

New management doesn’t understand existing culture short sighted

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