Started great, but they went downhill - Operations Lead Mejuri Employee Review

1.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work with jewelry

Cons

Quality has gone down Internal processes are not established and lead to a lot of inefficencies They fired or laid off great people and kept toxic management instead They do not care about their employees

Explore other reviews about Mejuri

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice and professional.

Cons

No benefits unless you are full-time

1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount was 40% off Jewelry is nice

Cons

No brand alignment on standards Corporate partners far out of touch with reality asking teams to change processes every other week and reprimanding teams who fall behind ZERO support with training/ gaps in knowledge Retail partners tell you to reach out with questions but ignore you and reprimand you when you ultimately fail Give your team fewer hours and ask for more operationally resources are outdated, SOPs hard to follow though they add more every day HORRIBLE upper management. No one is qualified for the positions they hold

3
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