Pros
Really smart and driven co-workers. Remote work.
Cons
New ELT seems to be laser focused on telling anyone who will listen how poorly run the company was before them and tenured employees lack understanding on how to actually execute in their jobs., Which is as good for morale as you'd expect. Product is stale and poorly integrated. Sales cycles are long. Commissions get cut along with benefits. Lots of clients were oversold or not seeing the promised ROI which is leading to churn. Lots of micromanagement with constant forecast calls and useless meetings. First line managers have little creativity or imagination. Just tow the company line. Lots of product dev lip service. It's like saying AI enough somehow changes things. Stress levels are through the roof. Dissatisfaction is high. Sadly...Medallia represents corporate America today. Disconnected and elitist C-level who care nothing for their employees. Just numbers to be manipulated or erased. Being PE owned only exacerbates this paradigm.