Customer Solutions Manager - Anonymous employee Medallia Employee Review

4.0
Mar 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great, growing customer base. Real need and opportunity to serve as a trusted advisor for customers. Smart management and employees overall. Broadly experienced. Open and honest culture. People really enjoy being here.

Cons

Typical growing pains as the company get significantly larger. Difficulty hashing out organizational structure and communications/collaboration problems as a result.

Explore other reviews about Medallia

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

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