B2B SaaS Focused on Customer Experience - Sr. Solutions Consultant Medallia Employee Review

3.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Immense Flexibility and great work/life balance. Competitive salaries and generally great individuals to work with.

Cons

Many acquisitions over the years with a revolving door of leadership has resulted in a fragmented business where only the core/original offering gets major focus and funding. Most recent leadership team is still getting up to speed so more change is imminent. The technology offerings are each powerful and unique while still being related enough to position a much larger value story. The problem is there is no engineering effort focused on cross app integration so realizing the combined value of all the acquisitions requires significant PS work.

Explore other reviews about Medallia

5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and a fun culture

Cons

Changes and uncertainty make it hard to stay

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