Dec 22, 2015
Medallia Response
10yReviews like yours are always a pleasure to read. You nailed it on our product: it does have a huge positive impact on the way companies operate. I am glad you find the impact so fulfilling. It is a pleasure to work with people who are so personally invested in what they do.
Man, are you right about it getting harder to know everyone's name. One of my biggest frustrations is when someone says "Hi, Amy" in the kitchen and I can only respond with a "Hi" because I don't know the person's name. Once upon a time, I not only knew everyone's names, but also the names of their family members, their hometowns, etc. -- I knew them. If you have any suggestions on how to ameliorate this situation, I'd love to hear them.
I am sorry you still don't think the remote offices have the awesome feel of Palo Alto. I am not sure I agree -- I was in the new London office last month and it was great. If you're there, check out the baby grand piano and the theme of the conference rooms (hint: one is "the Pub"). When I am in New York next month, I will visit the office and will see if I agree with you in that location. Thanks for alerting me.
-Amy