Great Place for the Motivated - Engagement Manager Medallia Employee Review

5.0
Nov 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Due to the rapid growth, the work environment is pretty entrepreneural. There's no shortage of things that need to get done and ways to plug in. The clients are among the most well respected names in their industries. Tons of new people starting every week (may also be a con). Fun office culture where employees really walk the talk.

Cons

Relatively little organization around some important things you would think a company of this size and age had figured out by now. Everyone is incredibly busy and may not care too much arbor helping others, you really need to pull someone aside to get help. Certain job roles have no clear next step in advancement.

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Medallia Response
10y
Thank you for the feedback. I'm glad that you've found your work challenging and engaging, enjoyed working with some of the top brands in the world, and experienced Medallians walking the talk. All great stuff. You're right, we have a lot of people joining. Let's do our best to welcome them while we still have the chance. Soon they'll be the veterans! Thanks for calling out some of our challenge areas. It is true our processes and procedures are not where you'd expect given our age and size. That is due to a combination of us bootstrapping -- and therefore being very lean -- for the first decade of our existence and us growing so fast. We're working on remedying any organizational gaps as quickly as possible. If there are particular changes you think would be beneficial, please suggest them. Also, I'd love to know which jobs you don't think have clear paths of advancement. We hire people with enormous potential so we want to see them flourish, not tread water. With regard to leadership remaining approachable as we grow, thank you for calling out the success of our CFO and GC in doing just that. I will let Mike and Alan know. I take your comments as a gentle reminder to myself to host more dine arounds. If you don't know about them, they're 10-person dinners put on by 1-2 operating team members. The dinners are fabulous for getting to know not only the leadership but also Medallians from different departments. If you have other suggestions, please let us know. And please come say ""hi"" at happy hour - Amy.

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Cons

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