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      Medallia

      Engaged Employer

      Medallia reviews

      Incompetent leadership - VP Sales Medallia Employee Review

      1.0
      Nov 1, 2023
      Vp sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the middle management level and down the company is full of smart and thoughtful people.

      Cons

      The management is incompetent, unwilling to honestly assess the company’s strategic issues, and wildly arrogant.

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      Jun 26, 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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