Pros
Compensation and benefits. Friendly people. Work-life balance is great.
Cons
Leadership from the CEO and throughout teams including marketing have an inability to strategize, plan, and execute. CEO says a lot of good but does not follow through. Nothing is accomplished. Everything is poorly thought through. Product hasn't seen innovation in years. Our competitors innovate and then we try to urgently chase them. Too many layoffs and reorgs to count just in 2023. Very large customers are seeing this, and they are not renewing contracts and choosing competition instead. I do not know how much longer the company can be on this path. And more layoffs and reorgs are anticipated. There is no incentive to stay at Medallia anymore let alone join. It is an unhealthy environment and has been for almost two years.