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      Medallia

      Engaged Employer

      Medallia reviews

      Terrible culture - Anonymous employee Medallia Employee Review

      1.0
      Aug 15, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits and pay packages

      Cons

      New CEO Joe is just a classic modern day 'tech' leader. Preaches culture and diversity, yet all the teams within the company are incredibly dysfunctional. Says he has an open door / open feedback loop, and yet every response is a 'defense' rather than actually listening to his people. Clueless and the company as a whole is going down a very dark route path.

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      Jun 26, 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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