Beware! Owned by Private Equity Firm Thoma Bravo - Anonymous employee Medallia Employee Review

2.0
May 27, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Interesting, useful products - Quarterly Mental Health Days

Cons

- As soon as Thoma Bravo took over, everything has gone down hill. They recently forcibly repurchased vested shares from their laid off employees for $0/share. In other words, they got rid of a huge part of these employees' compensation after awarding it to them. - They also laid off a huge chunk of their product team for products that they considered priorities for their company. Some products have no support and many relied on the product team's help to deliver implementations given that they're not stable. - Most of their executives have left in the recent months after being with the company for many years

Explore other reviews about Medallia

5.0
May 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

1
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