A great (though imperfect) company to work at - Anonymous employee Medallia Employee Review

4.0
Jun 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Very kind people - always willing to help out one another, both at and outside of work * A good product - something to be proud of * Flexibility - open to very unique arrangements to accommodate personal situations * A small, rapidly growing company which means plenty of opportunities for growth * Really great benefits - unusually high vacation amount, good health insurance options, 401(k), etc.

Cons

* Long hours in client services positions * Lack of repeatable processes from sudden rapid growth means lots of reinventing the wheel and repeating mistakes. * Minimal structured feedback * Inefficient decision making, typical of family run businesses

Explore other reviews about Medallia

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

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