Very comfortable place to work as long as you don't mind the strong groupthink culture - Client Services Analyst Medallia Employee Review

2.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

People are helpful, nice, and somewhat lazy for the most part. (Others are worked into the ground and seem miserable.) Even though compensation is fair at best, other benefits are great. Lots of food/drink. Good healthcare/dental/vision. Very flexible work schedules (especially for parents who want to pick up their children after work). If you want to be able to play foosball for an hour a day or go for a walk, nobody seems to mind.

Cons

Career path is not defined, and management is more focused on building out the increasingly apparent hierarchy. It seems like a lot of people are very bored with what they do on the day-to-day. Work can be mind numbing and not particularly challenging. A lot of people cruise and do not challenge themselves, but they have a great work-life balance.

Explore other reviews about Medallia

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

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