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      Medallia

      Engaged Employer

      Medallia reviews

      Sinking Ship - Anonymous employee Medallia Employee Review

      1.0
      Apr 30, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Still some incredibly talented people working and great coworkers

      Cons

      -Talent is bleeding and those same great coworkers are leaving in droves -Questionable financial decisions made by upper management -No communication from the upper management -Extremely complex, slow, and cumbersome product -Massive staffing problems, so there is no work life balance

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      Jun 26, 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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