Think twice if you’re evaluating to join Medallia - Anonymous employee Medallia Employee Review

1.0
Apr 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can find very talented people. Market opportunity for the product.

Cons

Management – inexperienced people still in the management level, if you are top talent be prepared to teach and mentor your own manager. He/she will not add value to your career, instead they could see you as a threat for future promotions. Layoffs – bunch of layoffs done the bad way. Very talented people leaving, instead of evaluating those who lack experience. In this case, if you are friend of a VP, Director, don’t worry, you’ll be safe and protected – example, Sales Directors remaining in the role even without selling $1USD in the last year. Many many people where “stabbed in the back”. It can happen to anyone, and can happen again in the near future, in case of IPO/acquisition agreement. No HQ – San Mateo office: bye! What does this mean? CEO – inexperienced CEO, just cutting costs to “look good” at the eyes of investors/potential buyers. Is there a bonus for him if going public/acquired? YES, of course, and this is why he was hired. Question for Mr. Hald: if you knew that this CEO was going to dismantle the company (layoffs, bright C-Level and Directors kicked out to bring his friends, cutting operation costs without caring in consequences, San Mateo HQ sold, and many other), would you hire him anyway? – something to think about, right? NO INVESTING – see above. Counting up to the last penny – if you can call, why bother to expense a trip to your customer location? – nonsense! IPO – yes, many years ago and still with the same rumors. IPO not happening soon. AGAIN, if you are evaluating joining the company, READ all reviews filtering by rating from worse to best, they are all true! TODAY I consider a big mistake to join, knowingly.

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5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and a fun culture

Cons

Changes and uncertainty make it hard to stay

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