Putting lipstick on a pig - Anonymous employee Medallia Employee Review

1.0
Oct 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CX is a great market and has lots of potential. It helps solve real customer problems.

Cons

The company is in a tailspin. A few big contracts are keeping the company afloat. It is essentially a services company which is masquerading as a saas company. There vision is waning and the new CEO doesnt help in that department. With survey monkey going public and Qualtrics soon to follow it is unlikely there will be room for Medallia. The new CEO is cost cutting and dressing up for a sale while they tell employees they are prepping for an IPO. THIS IS NOT GROWTH STORY and there is ZERO transparency. NOT a good place for any senior product, engineering, marketing or sales folks. There are plenty of better options in the valley.

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Medallia Response
7y
We have a healthy, high-growth company with a growth-market opportunity, but we do have to manage our investments effectively. I have and will continue to share this message in our All Hands meetings. There isn't a question about Medallia I won't address, so please do come along for a chat. My door is always open. Best, Leslie Stretch, President & CEO

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5.0
Jan 3, 2026
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CEO approval
Business Outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

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4.0
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CEO approval
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Pros

Fully remote, experienced teams that offer learning potential

Cons

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