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      Medallia

      Engaged Employer

      Medallia reviews

      Sr. Analyst - Anonymous employee Medallia Employee Review

      5.0
      Jan 19, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is unique - they promote a “growth mindset”. Onboarding is fantastic. The place, to a certain extent, still feels like a family. The team environment is very special even when the hours get long.

      Cons

      There are times when working with customers every day can be a bit repetitive, but I love my team. Transparency between departments can be improved.

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      Jun 26, 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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