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      Medallia

      Engaged Employer

      Medallia reviews

      Ironically, no loyalty - Anonymous employee Medallia Employee Review

      3.0
      Jan 7, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      strong leader in their category; highly focused; committed to winning; friendly culture; on-track to be highly successful

      Cons

      short term thinking; can't speak your mind or challenge leadership with different perspectives or ideas; success has created pockets of arrogance and inflated egos; "My way or the highway"

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      Jun 26, 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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