Good company, decent job - Anonymous employee Medallia Employee Review

3.0
Aug 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart, motivated, and friendly people - Some good benefits (e.g. caltrain pass, 2 catered lunches) - No major competitors in the CEM space - Company continues to grow and will likely IPO soon

Cons

- Too much focus on people & culture and "growth mindset" - Poor work-life balance, especially if you are commuting to work - No 401k matching - Non-transferrable job skills for solutions analysts (i.e. working in Medallia's system all day) - No clear career path for solutions managers (i.e. very difficult to get promoted to senior manager)

Explore other reviews about Medallia

5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and a fun culture

Cons

Changes and uncertainty make it hard to stay

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