Here to stay - Client Solutions Manager Medallia Employee Review

4.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I honestly don't think you can find another company in the Valley with this kind of energy. It's a combination of awesome people, awesome product, awesome culture, and awesome IPO potential. + Uniquely smart people + Awesome space. We're defining an industry + Office is collaborative and fun + Feels like we're all working toward the same goal + Despite other reviews, I feel like we've generally kept our "start-up culture" + Weekly fireside chats with execs

Cons

- Compensation is really good here, but still a big source of contention. I believe the reason for this is lack of transparency. We just rolled out a new policy: promotion reviews are semi-annual, and comp adjustments annual. Our People & Culture team (P&C) released an email to the entire company explaining the policy, which they think is increasing transparency. It's not... in fact, I feel like there's less transparency. I want to know 1. why the change 2. why comp is addressed only once a year, and 3. what goes into their comp studies. P&C is having a "roadshow" to answer any comp questions... but they're doing this after comp adjustments and promotions are handed out. Come on... address the problem before it becomes a problem. - I think our P&C/leadership team need to understand that employees share their comp packages with each other. Because people share and there's not much transparency, it leads to questions and a feeling of unfairness. Help us understand why people are paid more than others, and why people are getting comp increases after 6 months, even though the new policy blatantly says comp is a addressed once a year. - A lot of people have one foot out the door. I think most people aren't serious about leaving, but a lot of people talk about it when issues come up like product roadmap shortcomings, compensation inconsistencies, etc. I hope management realizes this and is doing everything in their power to get people to stay.

Explore other reviews about Medallia

5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and a fun culture

Cons

Changes and uncertainty make it hard to stay

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