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      Medallia

      Engaged Employer

      Medallia reviews

      Remote work benefits overshadowed by clueless leadership and layoffs - Senior Analyst Medallia Employee Review

      2.0
      Apr 16, 2026
      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, for the time being

      Cons

      Clueless leadership only focused on AI, constant layoffs to flatten the organization every several months, teams no longer have enough people to do the job let alone grow a product

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      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      3.0
      Jun 1, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good office environment - lunch everyday

      Cons

      unstable, you get surprises sometimes

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