Constant Direction Changes and Uneven Leadership Make It Hard to Thrive - Anonymous employee Medallia Employee Review

1.0
Nov 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented individual contributors who genuinely care about their work. Opportunities to collaborate on interesting initiatives across teams. Remote flexibility depending on the role.

Cons

Frequent and unpredictable shifts in direction. Priorities changed suddenly, often without explanation, which created rework and made long-term planning almost impossible. Uneven leadership quality. Some managers were supportive, but others operated with inconsistency, unclear expectations, and contradictory feedback. Lack of recognition and fairness. High output and impact did not consistently translate to support, recognition, or growth opportunities. Performance standards applied unevenly. Different people were held to different expectations, and favoritism plays a noticeable role. Expected to deliver without support needed to do the best work. This includes last-minute changes, mixed signals, and unclear ownership. Limited accountability from leadership. When processes broke down or misalignment happened, responsibility often fell downward instead of being shared.

Explore other reviews about Medallia

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- good office environment - lunch everyday

Cons

unstable, you get surprises sometimes

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