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      Medallia

      Engaged Employer

      Medallia reviews

      Sinking Ship - Client Success Manager Medallia Employee Review

      2.0
      Sep 22, 2025
      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great product. Terrible leadership.

      Cons

      Corrupt leadership team, lies, underpaying top employees. No clear career growth for employees, and inconsistent strategies leading to the company continuing to go downhill.

      Explore other reviews about Medallia

      5.0
      Jan 3, 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      3.0
      Jun 1, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good office environment - lunch everyday

      Cons

      unstable, you get surprises sometimes

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