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Marriott Vacations Worldwide

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Overwork and Underpaid - Director of Finance Marriott Vacations Worldwide Employee Review

1.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Avoid this employer. They will drag you through the ringer

Cons

Finance & Accounting teams are consistently under-resourced and overworked, especially compared to Sales & Marketing, which receives more staffing and training support. • Lack of respect for the complexity and workload of the F&A department — expectations are high, but the compensation, systems, and staffing don’t match. • Despite raising concerns, inefficiencies persist across systems, and critical processes (like accruals, contract tracking, and reconciliations) are overly manual and inconsistent. • Leaders often return from leave or transition roles without full handoffs, but still hold others accountable for inherited issues. • Culture of performance management over genuine development — frequent focus on tracking missteps rather than coaching or solutions. • Poor PTO management — policies are rigid and inconsistently enforced; approvals can be reversed or ignored. • Turnover in leadership is high; my location alone has gone through six Directors of Finance in the past decade, with no structural changes to address it. • Communication and collaboration tools are fragmented (SharePoint, V drive, Ironclad, etc.), and employees are often left guessing on expectations. • Some managers are allowed to treat staff poorly without consequence, creating psychological safety issues for their teams. • Recognition feels forced (as a goal), rather than authentic or supportive of morale.

Explore other reviews about Marriott Vacations Worldwide

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

All of it growth potential and the ability to provide for my family based on what I do for the company

Cons

Pressure is a privilege. !

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Bebefits like medical were good.

Cons

During my employment as a Quality Assurance employee, I experienced clear unequal treatment compared to colleagues in the same position. Westbound QA employees were not required to clock in and out for lunch, while Eastbound QA employees like myself were required to do so — despite holding identical job classifications. As an hourly employee, this meant I was regularly working unpaid time during mandatory "break" periods. This was not a minor oversight — it was a policy applied unequally between teams. When I raised this concern directly to my manager, instead of acknowledging the legitimate issue, my manager responded by threatening to file an internal HR complaint against me — claiming I had raised my voice in a customer area. I did not raise my voice. Rather than addressing the problem, my manager used this as an opportunity to discourage me from speaking up further. This entire conversation was recorded with my manager's full knowledge and consent. Additionally, a senior manager in my department consistently declined notarization requests from the sales team, redirecting all notary work to me despite being equally qualified. When I was finally given authorization by the Director to take my 30-minute break, I returned to find 7 notarization documents piled on my desk — the senior manager had declined to handle them during my authorized absence.

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