"Our associates are our most valued asset." "We're better together." Yeah, and the sky is really red, not blue.
You can't replace resort staff with offshore consultants, but you can certainly replace 90% of IT. Since my previous company was acquired by MVW, we endured year after year of restructuring and reorganizing threats. 60 people offloaded one time, 40 the next, then 20 more here and 20 more there. I understand the need for efficiency, but inexperienced and extremely poorly trained offshore consultants made it a nightmare to get anything done. Upper management is oblivious. I'm guessing they assumed that if you could replace 1 US based permanent employee with 4-5 offshore consultants for the same price, the BOD could high-five each other at every meeting and the CEO could get fatter bonuses.