Pros
Honestly the only Pro to this company is the great discounts you get on hotels!
Cons
Where do I begin? When you get hired they tell you that you make vacation dreams come true, that is literally a lie! There is very little inventory for the owners to book! The owners are rude and treat you horribly, every call you get is a angry owner who just screams at you! Out of the 15 systems they have you working on they don't work half of the time, most of the time the website is down for the owners to use! Upper management does not like when you tell an owner the systems are down becasue it looks bad on them. When the Que is 200 calls in deep upper management will sit in one office and listen to calls all day and email you on what you could of done better. The scheduling department is a joke! They don't know what they are doing half of the time you have to correct them. This company will play favorites especially if you go to the same Mormon church! There is a lot of office politics when it comes to upper management most of it is back stabbing and talking badly about others. The company will change something and wait till the last minute to train you or don't train you at all. They had a gas leak in the building it took them two hours to evacuate the building and that was after people started getting really sick! The came around not asking us if we were OK but if a news crew came that we should not say anything about the leak and it was only a drill! It is very hard to grow within the company and it is not worth the pay! You are only a number to them not a hard working employee and they make it very clear you can be easily replaced!