Pros
Many talented and kind people still work here and truly care about doing the right thing. The company used to have a strong culture built on connection and hospitality, and some of that spirit still exists at the individual level.
Cons
Since the new CEO stepped in, the environment has taken a noticeable turn for the worse. The recent layoffs and restructuring have created widespread uncertainty and instability across teams. The company also brought in McKinsey Consulting, a clear signal of more cost-cutting to come. Over time, benefits have been watered down, and it’s disappointing that there’s still no paid maternity leave offered. Leadership communication is minimal, transparency is nearly nonexistent, and the sense of connection that once defined the culture has been lost. Promotions rarely happen unless a manager personally advocates for you, and there’s no clear career path or development plan for most roles. The organization feels increasingly corporate, numbers-driven (which is what happens when a CFO is promoted to CEO), and detached from its people, and performance has reflected that. Overall results have been weak, and bonus payouts (and their stock) have suffered as a result.