Pretty Good Job Security & Work/Life Balance - Sales Engineer Lumen Employee Review

4.0
May 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Good Telecom & Hosting Company undergoing a transformation into a Managed Cloud/IT Services Company. Great legacy employees and some decent hiring lately, especially in Government where I work. Starting pay is good, yearly increases not so much. Benefits are good. Overall, a lot of bright, diverse, friendly, hard-working people with whom I enjoy working.

Cons

Company is a little schizophrenic right now, still working through various acquisitions, factions, personalities and agendas. The acquisitions were good/strategic but results will take time to realize. Being in Sales can be rough. Sales reps work under a lot of pressure. As soon as you meet or exceed your numbers, quotas are drastically and unrealistically increased to make sure it doesn't happen two years in a row. This trickles down to the SE's as well. Also, Mgt often makes major decisions without consideration of Federal, especially as it relates to Products.

Explore other reviews about Lumen

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

avatar
Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

avatar
Lumen Response
6d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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