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      Lumen

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      2015 re-organization with Savvis/CTS - Anonymous employee Lumen Employee Review

      3.0
      May 26, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the individuals on the teams I have contact with seem enthusiastic to help.

      Cons

      Significant confusion since January 1st when former Savvis/CTS employees were integrated into CenturyLink. In spite of all the advance preparation, the company seems to have not been fully prepared. Also, still a telecom mentality rather than IT-focused. Lots of dinosaurs, bureaucracy and micro-management. Most of the consistent producers have left or are looking at new opportunities.

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      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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