worst place for learn,growth,compensation; best place for robots ( if you are lazy) - Senior Software Engineer Lumen Employee Review

1.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good, because there is no work and free cab if you are in shift. If you are damn lazy to move even your butt, and you just want salary (forget about the word hike); Then this is the paradise for you. Welcome to CTL :P

Cons

Technical: - Mundane work, nothing to learn - If you are in support, very little work..that too during release/deployment, which comes once in blue moon and other days, resolve the alarms with predefined solutions/commands. - If you are in development, no work at all. Come, sit, go for tea, lunch, break and leave for the day. Support personnel has good knowledge than few developers in CTL. But yes, there are some good developers too (very rare). - No learning curve, you'll forget everything as the days progress. When you leave CTL, you'll become dumb. - So many stupid and useless meetings which is absolutely to pass the time. - You can't learn anything from your lead, instead you'll forget everything if you start interacting with them. - what can you learn from a third rated lead from a second rated team Salary: - Except monthly salary not even a single rupee will be paid in terms of benefits/perks - Probably this is the only product based company which not even pay for your medical insurance. Those buggers will deduct medical insurance premium from employee's salary that too 12k per year for 2,00,000. - They'll deduct 500 from you for life insurance. - If your rating is neutral(3/5), you'll get maximum of 4%. Whereas Bangalore house owners asks for an yearly 10% hike in rent. - They have money to acquire multiple companies but don't have money to pay employees. - No shift allowance (whatever shift it may..morning, evening, weekend) - You'll be given the bonus only if you are in the payroll when they roll out the bonus payout. Even though the rating is announced in January, you'll not get in next month..you have to wait till April. If you resign even in March, they'll give you only ghanta. - people who stayed even for 5 yrs didn't get any growth and they are still s/w or sr. s/w engineer. Your salary won't cross 7Lakh P.A even if you are exp. more than 5. Infrastructure: - pantry stinks like garbage, the facility team are lazy to clean the dustbins. - for entire floor (about for 500 employees) there's only one pantry which can accommodate hardly 10 people at a time and only one coffee day machine. - Here comes the best facility: for the entire floor they have only 4 toilets, whenever you go..you may need to wait in queue. - You will face internet unavailability(outage) often and they blame on employees for this dabba internet as if everyone downloads GBs of data with torrent. The admins can't even think that with I.E you won't be able to do so. In fact, they allow only I.E to use inside office and you can't use any other browsers. HR and Finance: - These are the most jobless people in CTL, they are only meant for sending mailers - No employee friendly policies, everything is defined to defend themselves (employer) - I don't know what HR and finance team will do for the whole day, they won't even reply for your queries even if you follow up for weeks/months.

Explore other reviews about Lumen

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

good env team is good

Cons

nothing there is a con team is good

avatar
Lumen Response
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

avatar
Lumen Response
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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