Good benefits and laid back environment. - Anonymous employee Lumen Employee Review

4.0
May 24, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture varies from state to state from my understanding, but my region is laid back Vacation starts at four weeks, which is hard to beat. There are very smart individuals working with you, so you will find no shortage of brains to pick. Management to a certain level has a general concern for their employees and you have a feeling of working together rather than for or against.

Cons

The training at Qwest is virtually non existent. Learn as you go as it is with many other places, but this places an emphasis on luck in terms of your career progression. When you start, and what group you land in has a hand in how your tenure goes.

Explore other reviews about Lumen

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

good env team is good

Cons

nothing there is a con team is good

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Lumen Response
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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