I have worked in the Bell System for 33 years, and am now with CenturyLink, as a Senior Systems Analyst.. - Senior Systems Analyst Lumen Employee Review

4.0
Feb 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Work schedule allows for me to attend to family and school matters that were difficult to do in years past. The work I do is meaningful, and I enjoy working with and mentoring my peers.

Cons

They are finding it difficult and very expensive to consolidate IT systems from their aquired mergers.

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5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall great culture and team

Cons

Fully remote, not too much interaction with coworkers

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Lumen Response
1w
Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

Cons

Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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